Recovering Overdue Extended Rentals Since 1995

Video Defaulters Pty. Ltd. was established in 1995 to alert video store owners of defaulting members who refuse to pay overdue extended rentals or return products. Since then almost 1 million people have been listed on our national database that can only be accessed by using our services exclusively.

More than 70% of video stores Australia wide have taken on the support of Video Defaulters to assist with their debt recovery. Our services include  a Video Industry dedicated recovery process that also aides in identifying habitual defaulters before signing up new members.

We are proudly 100% Australian Owned and do not use overseas call centres.  

A.B.N. 36 070 218 816



The National Default Registry

The National Default Registry is the largest of it's kind and is totally free to stores who exclusively use our services.

Since 1995,  we worked towards helping store's recoup their monies and outstanding titles - we also strive to combat the video debt problem on a nation-wide level.

Even if your members leave your trading area with no forwarding address - our database is helpful in finding transient members when they sign up at another video store.

  • The National Default Registry lists video debts ONLY.
  • Over 1700 stores Australia wide contribute.
  • Over 900,000 entries are  listed.
  • The NDR is a standalone program that does not need the internet to be accessed or updated. However the internet is the preferred method of updating this information..
  • It can be interfaced with Rocket and AVWIN video library software. Not one extra keystroke is required when checking to see if your new member is listed on the NDR.
  • Members accounts must be paid for the debt  to be removed from the NDR.


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Video Defaulters Pty. Ltd. was established in 1995 to prevent any video store member from refusing to pay debts or return products to the original place of hire.

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